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Shipping Our UK shipping is set at a flat rate of £3 for all orders and is free when you spend more than £50
We are based in Edinburgh, Scotlands capital city and ship our parcels both to the UK and Worldwide. UK parcels are sent either via Royal Mail or by Courier service. Parcels out with the UK are normally sent by Airmail or a courier of our choice. International customers should contact us before ordering for a quote on shipping or visit Royal Mail where you can calculate the cost based on weight and service. We aim to dispatch all items on the same day the order is received.
Out of stock and Special Order Items We aim to hold stock of all items on our site, where this is not the case we aim to mark on the site the expected delivery time from ordering. When an item is not available we will contact you by e-mail. You will have the option to wait for the stock to arrive, amend your order or of course cancel the order.
Returns Your right to return goods is protected by the EU Distance Selling Directive and the Sale of Goods Act 1979. These regulations permit you a 7 day cooling off period in which time you may return the goods to us for a refund. You are responsible for the return of the items and they must be returned to us in an as new condition, with the original, intact packaging. To be eligible for this you must contact us before returning your items to obtain returns authorisation and return the items with your proof of purchase. When returning goods to us please include a note of your name, address and order number, any products returned without this may incur delays in processing. We recommend you use a reputable courier service and obtain proof of delivery. Proof of posting is not proof of delivery.
Additionally offer a no quibble 30 day returns service for incorrectly ordered, unwanted or incorrectly sized goods. Please contact us by telephone or email within 30 days of the invoice date so we can arrange a suitable replacement or refund.
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